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The MSAA System will be unavailable due to scheduled system maintenance during the following window: Friday, January 30th (9am ET) – Thursday, February 5th (6pm ET). Users will be logged out of the System and Sample Items will be unavailable during this time. 

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Teacher with students.

For more information about the Multi-State Alternate Assessment visit www.msaastates.com.

For assistance, contact the MSAA Service Desk:
Phone: 866-834-8879
Email: MSAAServiceCenter@cognia.org
Live Help: Click to Chat

Hours of Live Support:

During Admin*: 6:00 a.m. – 10:00 p.m. ET
(*These hours will start one week prior to the start of admin and end one week following the close of the admin window)

Outside of Admin: 8:00 a.m. – 5:00 p.m. ET